Community inspired technology choices that greatly enhance lifestyle and everyday living

Terms and Conditions

At NGV we strive to maintain the highest level of compliance with all our Terms and Conditions. We place the highest priority on the Telecommunications Consumer Protections (TCP) Code legal obligations and compliance.

You can view the full TCP Code here.

Standard Form of Agreement
Telephone Terms and Conditions
Broadband Terms and Conditions
Hardware Terms and Conditions
Internet Acceptable Use Policy
Complaints Handling Policy
Financial Hardship Policy
Privacy Policy
Refund Policy
Fair & Acceptable Use Policy

Need to contact us? Call us on 1800 007 NGV (648) or Email us at